c66 Privacy Policy

1. Information WeCollect

When you register and use the c66 platform, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. This includes your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect your billing and payment details, including your preferred local payment method, to process deposits and withdrawals in Philippine pesos. When you browse or use the platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall performance of our mobile-friendly service. We do not collect any personal information beyond what is reasonably necessary to operate the platform and comply with applicable Philippine regulations. All data collection is conducted transparently, and you will always be informed of the purpose before any sensitive information is requested.

2. How We Use Your Information

The personal information you provide to c66 is used primarily to create and manage your account, verify your identity, and process your financial transactions securely. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies. Your gaming activity data is used internally to personalise your experience, recommend relevant sports markets or game categories, and ensure that responsible gaming tools are applied appropriately to your account. We may use aggregated, anonymised data for internal analytics and platform improvement purposes, but this data cannot be used to identify you individually. c66 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers — such as payment processors and identity verification partners — strictly to the extent necessary to deliver our services. Any third party that receives your data is contractually required to handle it in accordance with applicable Philippine data privacy standards.

3. Legal Basis and Philippine Data Privacy Act

c66 processes your personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. Our legal basis for processing your data includes the performance of our contract with you as a registered player, compliance with legal obligations under Philippine law, and our legitimate interest in maintaining a secure and well-functioning platform. Where we rely on your consent as the legal basis for processing — for example, for optional communications — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing. We are registered with and accountable to the National Privacy Commission (NPC) of the Philippines, and we take our obligations under Philippine data privacy law seriously. If you believe that your data has been processed in a manner inconsistent with the Data Privacy Act, you have the right to file a complaint with the NPC. c66 will cooperate fully with any lawful investigation or inquiry initiated by the NPC or other competent Philippine authorities.

4. Data Retention

c66 retains your personal information for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine laws and regulations. Financial transaction records are retained for a minimum period in compliance with anti-money laundering regulations and other statutory requirements applicable to gaming operators in the Philippines. If you request the closure of your account, we will deactivate your profile and cease active use of your personal data, but we may retain certain records for the legally required retention period. Once the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to you. We do not retain personal data for longer than is necessary for the purposes for which it was collected. If you have questions about how long specific categories of your data are retained, you may contact us at [email protected] for clarification.

5. Your Rights as a Data Subject

As a data subject under the Philippine Data Privacy Act, you have a number of important rights with respect to your personal information held by c66. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information. You also have the right to object to the processing of your data in certain circumstances, and the right to erasure or blocking of your data where processing is no longer necessary or lawful. If you wish to exercise any of these rights, you may submit a written request to [email protected], and we will respond within the timeframe required by applicable Philippine law. c66 will not discriminate against you or restrict your access to the platform solely because you have exercised your data privacy rights.

6. Cookies and Tracking Technologies

c66 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and maintain the security of your session on the platform. Essential cookies are strictly necessary for the platform to function and cannot be disabled without affecting core features such as login and account management. We may also use analytics cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise the mobile experience for users across the Philippines. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may limit the functionality available to you. c66 does not use cookies to serve third-party advertising or to track your activity across unrelated websites. Any data collected through cookies is handled in accordance with this Privacy Policy and the applicable provisions of the Data Privacy Act of 2012. For more information about the specific cookies we use and their purposes, you may contact us at [email protected].

7. Security Measures

c66 implements a range of technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the c66 platform is encrypted using industry-standard protocols to ensure that your information remains confidential during transmission. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data privacy obligations. We conduct regular security assessments and vulnerability testing to identify and address potential risks to the platform and the data it holds. In the event of a personal data breach that is likely to result in harm to you, c66 will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act. While we take every reasonable precaution to protect your data, no system is entirely immune to risk, and we encourage you to maintain the security of your own account credentials. If you suspect any unauthorised access to your c66 account, please contact us immediately at [email protected].

8. Changes to This Policy

c66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine laws and regulations. When we make material changes to this policy, we will notify registered users via email or through a prominent notice on the platform prior to the changes taking effect. The date at the top of this page will always reflect when the policy was last revised, so you can easily check whether any updates have been made since your last visit. Your continued use of the c66 platform after any changes to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this policy periodically to stay informed about how we protect your personal information. If you have any questions or concerns about this Privacy Policy or our data handling practices, please do not hesitate to reach out to us at [email protected].